 |
How can I order & what are your acceptable methods of payment? You can order online, by email, phone or fax. We accept PayPa onlinel, all major credit cards (Visa, MC, AX, Discover) and eCheck. If you order by phone, I can accept credit card information. You can fax or email your order and telephone your payment information. |
|||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
How do I know my payment information is safe? For website payments, we are PayPal verified and we have taken extra precautions to protect your payment information and privacy by purchasing security software. When we accept your paymentinformation over the phone or fax, we do not keep your payment information after the transaction has completed. Also, we do not sell contact information to third parties. |
|||||||||||||||||||
|
How will my order be shipped? What are the shipping costs? We use both UPS and USPS. Cost of domestic shipping is a flat rate per purchase amount. The following chart shows your shipping cost. Please contact us for international shipments.
|
|||||||||||||||||||
|
When will I receive my order? Can I request Express or overnight mail delivery? Orders are processed within 48 hours after receipt of payment. Most orders are received within a week to 10 days. Yes, you can request Express mail. Please contact us by our Customer Service link. We will calculate the cost. |
|||||||||||||||||||
| |
Do you sell gift certificates? Do you ship to second party addresses? Yes we do. You can choose the amount of the gift certificate. Just click the button above "Buy a Gift Certificate." We will ship to any address you wish and add a note from you. |
|||||||||||||||||||
|
What is your return policy? If you contact us by email within 24 hours of receiving your package and return merchandise within 3 days, we can send a replacement. Your satisfaction is our goal and we will make every attempt to meet your expectation. See Contact Us page. |
